Home · How it works

Four steps. Done.

From a tap on your phone to fresh, pressed clothes back in your wardrobe — usually within 24 hours.

01

Schedule a pickup

Book a 2-hour collection window from our website or app, day or night. Same-day available before 11am.

02

We collect at your door

Our uniformed driver shows up on time. We bag, label and itemise everything in front of you.

03

Cleaned at our facility

Each piece is sorted by fabric, treatment and finish. Dedicated lines for whites, colours, delicates and specialty.

04

Delivered, neatly

Hung, pressed or folded — packaged like it should be, returned in 24–48 hours.

Behind the scenes

What happens between pickup and delivery

Our facility is built for consistency at scale. Every garment passes through the same six checkpoints — regardless of which Laundrify store picked it up.

  • Receive & tag. Each piece is photographed, weighed and tagged with a unique RFID.
  • Pre-treat. Stains are spot-treated by hand before the wash cycle.
  • Wash by program. Whites, colours, delicates and specialty each have a dedicated machine and program.
  • Press & finish. Trained pressers handle each garment based on fabric and structure.
  • Quality check. A separate QC team inspects every order before it leaves the facility.
  • Pack & deliver. Hung in protective sleeves or folded in branded boxes — your choice.
FAQs

Common questions

Standard turnaround is 24–48 hours. We also offer a 45-minute express turnaround at select stores in Dubai and Abu Dhabi for an additional surcharge.
No — pickup and delivery are free anywhere we currently operate. We schedule in 2-hour windows, including evenings.
Every order is photographed on intake. If a garment is damaged in our care, we either repair or compensate up to 10× the cleaning fee, capped at the item's market value.
Yes. After pickup you'll receive a digital receipt with itemised photos, and live updates as your order moves through wash, press, QC and dispatch.
Yes — every price displayed is inclusive of 5% VAT. No hidden charges, no surprise surcharges.
We partner with hotels, gyms, salons and offices across the UAE through our B2B division. Learn more →